Hi, My name is Corin Birchall and I am the founder of Retail Consultancy Kerching Retail. We help to make a business’s till ring (or cash register for non-UK businesses). A key part of this process is training staff in the art of sales and extraordinary customer service.
This blog is my personal collection of experiences, good, bad and everything in between. Visiting retail stores across the globe. I cannot resist fixing things, so inevitably I include an opinion on what the business should/could do next.
Your take-away? Similar to our approach to working with clients…learn from the best and apply it to get your till ringing!
Oh..and share your points of view with us along the way!